Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your access to and use of OpsDeck ("Service"), a cloud-based task and workflow management platform operated by Infoloop Technologies LLP ("Company", "we", "us", or "our").

By creating an account or using OpsDeck, you agree to these Terms.

If you do not agree, do not use the Service.

2. Description of Service

OpsDeck is a software-as-a-service (SaaS) platform that allows users to manage tasks, projects, workflows, and team collaboration online.

We reserve the right to modify, update, or discontinue features at any time.

3. Account Registration

• You must be at least 18 years old.
• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activity under your account.
• You agree to provide accurate and complete information.

4. Free Trial

OpsDeck offers a 14-day free trial.

A valid payment method is required before the trial begins.

You will not be charged during the trial period.

If you do not cancel before the trial ends, your subscription will automatically convert to a paid plan.

By starting the trial, you authorize us to charge your selected payment method after the trial period unless canceled.

5. Subscription Plans & Billing

OpsDeck offers the following paid plans:

• Pro (Monthly & Quarterly)
• Premium (Monthly & Quarterly)

All subscriptions:

• Are billed in advance.
• Automatically renew at the selected billing cycle.
• Continue until canceled.

By subscribing, you authorize recurring charges according to your selected plan.

If payment fails, we may suspend or terminate access.

6. Cancellation Policy

You may cancel your subscription at any time from your account dashboard.

Cancellation prevents future billing.

Access continues until the end of the current billing cycle.

No partial refunds or credits are provided.

We do not require contacting support to cancel. Cancellation is self-service.

7. Refund Policy

All payments are non-refundable.

OpsDeck does not provide:

• Refunds for unused time
• Partial billing credits
• Refunds after subscription renewal

You are responsible for canceling before your next billing date.

8. Payment Processing

Payments are securely processed through Stripe.

OpsDeck does not store or process credit/debit card information.

Stripe’s terms and privacy policies apply to payment transactions.

9. Acceptable Use

You agree not to:

• Use the Service for unlawful purposes
• Upload malicious code
• Attempt unauthorized access
• Abuse, harass, or disrupt other users
• Reverse engineer or copy the platform

Violation may result in account suspension.

10. Data & Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these Terms
• Engage in fraudulent or abusive activity

Upon termination, access to your data may be revoked.

11. Intellectual Property

All content, software, branding, and platform functionality belong to Infoloop Technologies LLP.

Users retain ownership of their own uploaded content.

12. Limitation of Liability

OpsDeck is provided on an “as is” and “as available” basis.

Infoloop Technologies LLP shall not be liable for:

• Indirect or incidental damages
• Loss of profits
• Data loss
• Service interruptions

Our total liability shall not exceed the amount paid by you in the preceding billing cycle.

13. Governing Law

These Terms are governed by the laws of India.

Any disputes shall be subject to the jurisdiction of courts in India.

14. Contact Information