Privacy Policy

1. Introduction

This Privacy Policy explains how OpsDeck, operated by Infoloop Technologies LLP, collects, uses, and protects your information.

By using OpsDeck, you consent to this policy.

2. Information We Collect

A. Account Information

• Name
• Email address
• Login credentials

B. User Content

• Tasks
• Projects
• Uploaded data
• Team collaboration data

C. Usage Data

• IP address
• Browser type
• Device information
• Usage activity logs

D. Billing Information

Payments are processed via Stripe.

OpsDeck does not store card numbers or sensitive payment details.

3. How We Use Information

We use collected information to:

• Provide and maintain the Service
• Process subscriptions
• Improve performance
• Provide customer support
• Prevent fraud
• Comply with legal obligations

4. Payment Processing

Payments are securely handled by Stripe.

Stripe may collect billing details according to its own privacy policy.

5. Data Sharing

We do not sell user data.

We may share data with:

• Stripe (payment processing)
• Hosting providers
• Analytics providers
• Legal authorities when required by law

6. Data Retention

We retain data:

• As long as your account is active
• For a reasonable backup period after deletion
• As required by law

Upon account deletion, data may be permanently removed from active systems.

7. Data Security

We implement reasonable administrative and technical safeguards.

However, no online system is 100% secure.

8. User Rights

You may:

• Request account deletion
• Request access to your data
• Contact us regarding privacy concerns

9. International Users

Your information may be processed in India or other locations where our service providers operate.

By using OpsDeck, you consent to such processing.

10. Changes to This Policy

We may update this Privacy Policy periodically.

Continued use of the Service constitutes acceptance of changes.

11. Contact